Medway Maids

3.4 /5 5 Google reviews

20 Grizedale Cl, Rochester ME1 2UX

Ranked #5 of 5 house cleaners in Rochester

About Medway Maids

Medway Maids is an established domestic cleaning company with over 20 years of experience providing professional services to clients across Medway, including Chatham. They aim to deliver thorough cleaning that leaves homes sparkling and provides peace of mind. Medway Maids prides itself on its extensive database of local, fully referenced, and vetted cleaners, ensuring flexibility to match client preferences for days and times. They offer flexible services for one-off or regular cleans, with the consistency of the same cleaner for every visit, and clients can meet their cleaner first. Prices start from £16.50 an hour, and the service is covered by comprehensive insurance.

Medway Maids Customer Highlights

Helpful assistance with house cleaning
Positive personal interactions with staff
Strong recommendations from some clients

Customer feedback for Medway Maids is mixed. While some clients have expressed appreciation for the helpful assistance provided with house cleaning and reported positive personal interactions with staff, leading to strong recommendations, other feedback highlights significant concerns. Issues raised include dissatisfaction with the quality of cleaning services, unfulfilled promises, and the handling of customer complaints, alongside questions about the agency's fee structure.

Medway Maids Customer Reviews

3.4 /5 Based on 5 reviews

5 star

60%

4 star

3 star

2 star

1 star

40%

Medway Maids Services

Home Cleaning Services

Regular weekly cleaning

Daily cleaning

Fortnightly cleaning

Ironing

Medway Maids FAQs

How much do Medway Maids' cleaning services cost?

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Medway Maids offers competitively priced services, with prices for a regular cleaner starting at £16.50 an hour.

Will I always have the same cleaner with Medway Maids?

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Yes, Medway Maids aims to provide the same cleaner for every visit, and you'll have the opportunity to meet and interview them first. If your regular cleaner is unavailable, Medway Maids can offer the option of a visit from another domestic cleaner.

What types of cleaning services does Medway Maids offer?

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Medway Maids provides flexible domestic cleaning services, including one-off cleans, regular weekly, daily, and fortnightly cleaning. They also offer ironing services.